I’ve had the pleasure of working with Nicolle for more than seven years. She has proven time and again to be a fantastic partner. In her current role, she brings to the table a unique blend of both, experience working in Barnes & Noble stores, and solid project leadership experience on countless IT projects. Nicolle serves as my primary link to what systems changes are going out to our stores; has an encyclopedic knowledge of our systems and the history of their development; and can troubleshoot like no other. We have worked together on numerous high-profile projects, and the results speak for themselves in the way they’ve improved store operations, driven sales, and increased workload efficiency. Any team would be lucky to have her on board.